Client cases
Real success stories in international logistics — with figures, routes and solutions. Filter by transport, industry and volume to find a scenario similar to yours.
218+
cases delivered
98%
satisfied clients
15
countries covered
12 years
of market experience
Transport:
Industry:
Volume:
Cases found: 17 of 17
Consumer electronics importer
Problem
Regular 8-12 day delays due to terminal congestion in Vladivostok. Unpredictable arrival dates = selling seasonal collections at a discount.
Solution
Switched to a route via Tianjin with a direct line to Novorossiysk. Introduced AI tracking with alerts 72 hours before ETA changes.
Result
Cut delivery by 12 days
Saved 18% on logistics
«Stopped planning with a 'plus two weeks for surprises' buffer. Now the ETA matches the actual within ±1 day.»
— Head of Supply Chain
Building materials distributor
Problem
Shipped via Moscow with transshipment — 32-day lead time and extra costs for domestic delivery to the Urals.
Solution
Direct rail route Chengdu → Yekaterinburg via Dostyk. Priority slots through a partnership with TransContainer.
Result
Cut transit from 32 to 21 days
Reduced cost by 23% by eliminating transshipment
B2B fashion importer
Problem
Urgent shipments in high season. Rail and sea did not meet the deadline. The previous carrier missed deadlines by 5-7 days.
Solution
Selected a vetted road carrier through the exchange. A tilt semi-trailer with GPS monitoring, route via Kazakhstan and Orenburg.
Result
Delivered in 11 days (instead of 14)
Price 9% below market via the exchange
Industrial equipment importer
Problem
Oversized OOG equipment. Lines refused to load it or asked for a +60% surcharge for non-standard cargo.
Solution
Multimodal scheme: vessel Ningbo → Vladivostok (flat rack), then rail to Novosibirsk. OOG permits and insurance arranged in 3 days.
Result
Delivered in 28 days — a route record
Saved 31% versus air freight
«At first I didn't believe 28 days was real. After the third such shipment I realised it's a working process, not luck.»
— Procurement Director
Home goods retailer
Problem
Shipped 4-6 different suppliers monthly on separate sailings. Overpaid on consolidation and lost time on coordination.
Solution
Full consolidation in Yiwu: a weekly groupage container from all suppliers with a single bill of lading and a shared customs file.
Result
Sped up inventory turnover by 18 days
−27% in annual logistics costs
Grain exporter
Problem
As a small shipper they couldn't get competitive rates. Idle time waiting for a vessel reached up to 10 days.
Solution
Through the Avalog platform they gained access to an NVOCC-level partner's rate pool. Stable time slots every 2 weeks with a guaranteed booking.
Result
Waiting time cut from 10 to 2 days
Freight rate 14% lower than direct negotiations
Coffee and spices importer
Problem
Reefer containers are scarce in peak season. Prices jumped 2-3x, shipments ran a risk of write-off due to shelf life.
Solution
We book reefer slots a quarter ahead with a fixed rate. We provide temperature logs with automatic control at 18°C±0.5°C.
Result
0 write-offs over 6 months of work
Imports grew by 35%, freeing up team resources
«HACCP on reefer used to be a pain. Now we just attach the temperature log export from the personal account.»
— Quality and Procurement
Paints, coatings and polymers importer
Problem
Each substance has its own UN number and packing group. Lines refused to load due to errors in suppliers' MSDS.
Solution
Full turnkey IMDG handling: declaration, MSDS verification, container marking. ADR delivery with certified drivers.
Result
0 line refusals over a year of work
A single pipeline instead of 3 forwarders
Furniture manufacturer, exporting to the CIS
Problem
They worked with 4 local forwarders, one per CIS country. Export documents took 7-10 days to process.
Solution
A single contract for all destinations + automatic selection of documents for the consignee (ST-1, EUR.1 if needed).
Result
Documents in 24 hours instead of 7-10 days
+38% export volume in six months
Wildberries seller: household chemicals and personal care
Problem
Each WB FBO supply meant a separate logistician, separate customs clearance, manual marking labels. With 5+ suppliers a month — document chaos and fines for missed slots.
Solution
Weekly consolidation from Yiwu: all suppliers in one container, marking labels applied at the bonded warehouse, delivery ready for FBO acceptance to the WB warehouse in Elektrostal.
Result
Not a single fine for a missed FBO slot
−34% on logistics versus separate supplies
«Stopped keeping a 'who's stuck where' spreadsheet. Now it's all in the Avalog personal account, one status for all shipments.»
— Wildberries account owner
Dealer of OEM parts for Hyundai/Kia/Chery
Problem
120 SKUs with different HS codes. 14 items had incorrect codes — customs regularly held up shipments and charged penalties for undervaluation.
Solution
A full HS code audit of 120 SKUs, correcting 14 codes. Introduced a single VIN contract linking every item to a part number — customs clears without questions.
Result
0 customs holds in 8 months
−19% in total customs burden
Importer of urgent aircraft parts
Problem
The production line was idle — a made-to-order part. Regular air delivery: 7-10 days with customs clearance. The downtime cost more than the part itself.
Solution
Air express via a partner line: dispatch 4 hours after confirmation, the provisional customs declaration filed while still in the air. Customs released it 2 hours after landing.
Result
The part on the production floor in 38 hours
Line stoppage: 0 hours beyond the 38-hour delivery
«38 hours was a record. We no longer ask 'will you make it' — we just say when we need it.»
— Production Director
Medical equipment supplier
Problem
Every device needs a Roszdravnadzor registration certificate, and customs kept turning shipments back over HS-code and document mismatches. Missing delivery deadlines to clinics is a reputational and contractual risk.
Solution
Pre-declaration with per-item certificate and HS-code checks, advance customs filing, diagnostic devices shipped temperature- and vibration-controlled. Turnkey clearance with medical permits.
Result
Customs release in 1 day instead of 5-7
0 shipments rejected over paperwork in a year
«We stopped depending on whether we got a lucky inspector. Papers are ready before the cargo arrives — release became predictable.»
— Head of foreign-trade operations
Optics and lens distributor
Problem
Small high-value cargo in frequent batches — shipping each separately was expensive, high value meant high duty, and HS-code errors on lenses and frames risked surcharges.
Solution
We consolidate small batches into one air shipment, verified HS codes for optics, arranged invoice-based insurance. Urgent collections go air-express with turnkey clearance.
Result
Urgent collections in 5-6 days
−22% on logistics via consolidation
Toys and educational goods importer
Problem
Children's goods don't clear customs without TR CU certificates, and the sales peak is New Year. Marketplaces fine you for missed inbound slots and the delivery window is tight.
Solution
We issue TR CU conformity certificates for children's products, consolidate the New Year intake with reserved slots, label and deliver ready for FBO acceptance.
Result
New Year intake with no missed slots
Turnkey certification, 0 rejections at the marketplace
«We used to scramble for certificates at the last minute and pray. Now it's part of the shipment, not a separate quest.»
— Category manager
Cosmetics and perfume importer
Problem
Cosmetics require state registration (SGR) and declarations, alcohol-based perfume is dangerous goods (IMDG) and lines refused to load it. Plus temperature control and marketplace labelling.
Solution
We handle SGR and declarations, IMDG paperwork for perfume, ship temperature-controlled. Chestny Znak marking at the bonded warehouse, delivery ready for marketplace acceptance.
Result
Permits in 2-3 weeks instead of 6+
Logistics and permits through a single contractor
Sporting goods distributor
Problem
Treadmills and tables are oversized, some items out-of-gauge, demand is seasonal. Split deliveries ate the margin and containers went under-loaded.
Solution
Multimodal sea+road, optimal container-load planning for bulky items, consolidation of the seasonal intake. Turnkey clearance with code checks.
Result
Seasonal intake in 30 days, turnkey
−25% via container-load optimization
«The container stopped shipping air. They calculate the load for us — the saving shows up right away in per-unit cost.»
— Procurement director
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