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MachineryAir

Medical equipment supplier

Shenzhen → Moscow

Client's challenge

Every device needs a Roszdravnadzor registration certificate, and customs kept turning shipments back over HS-code and document mismatches. Missing delivery deadlines to clinics is a reputational and contractual risk.

What Avalog did

Pre-declaration with per-item certificate and HS-code checks, advance customs filing, diagnostic devices shipped temperature- and vibration-controlled. Turnkey clearance with medical permits.

Services applied in this case:

Turnkey customs clearance

Multimodal CN / IN / TR → RU

Client portal and real-time tracking

Transparent rates, no hidden markups

Result

Customs release in 1 day instead of 5-7

0 shipments rejected over paperwork in a year

«We stopped depending on whether we got a lucky inspector. Papers are ready before the cargo arrives — release became predictable.»

— Head of foreign-trade operations

Real client. Name withheld without written consent.

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