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MachineryAir

Importer of urgent aircraft parts

Shenzhen → Moscow

Client's challenge

The production line was idle — a made-to-order part. Regular air delivery: 7-10 days with customs clearance. The downtime cost more than the part itself.

What Avalog did

Air express via a partner line: dispatch 4 hours after confirmation, the provisional customs declaration filed while still in the air. Customs released it 2 hours after landing.

Services applied in this case:

Turnkey customs clearance

Multimodal CN / IN / TR → RU

Client portal and real-time tracking

Transparent rates, no hidden markups

Result

The part on the production floor in 38 hours

Line stoppage: 0 hours beyond the 38-hour delivery

«38 hours was a record. We no longer ask 'will you make it' — we just say when we need it.»

— Production Director

Real client. Name withheld without written consent.

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